User data deletion

User data deletion

User Data Deletion Policy – PNK Cyber

Last Updated: 21 November 2025

At PNK Cyber, we respect your right to control your personal information.
This User Data Deletion Policy explains how you can request deletion of your data and how we process such requests.


1. Right to Request Deletion

You have the right to request the deletion of:

  • Personal information you shared with us

  • Contact details (name, phone, email)

  • Documents or files uploaded for service

  • Service request details

  • Communication history

We will delete your data unless we are required to retain certain information for legal, security, or fraud-prevention purposes.


2. How to Request Data Deletion

To request deletion of your data, you can contact us through:

📧 Email: support@pnkcyber.in
Subject: User Data Deletion Request

Your request must include:

  • Your full name

  • Your registered email or phone number

  • Any reference ID (if provided earlier)

  • Description of what data you want deleted

We may verify your identity for security purposes before processing your request.


3. Processing Time

We will process all valid data deletion requests within:

7 to 30 business days

based on the type and volume of data.


4. Data That Cannot Be Deleted

We may retain some information if necessary for:

  • Compliance with law enforcement

  • Fraud investigation

  • Preventing misuse of services

  • Legal obligations

  • Mandatory financial or security records

Such data will be kept only as long as legally required.


5. Data Deleted Permanently

Once your data is deleted:

  • It cannot be recovered

  • It will be removed from our active systems

  • Cached or backup copies will be removed automatically during routine backup cycles (30–90 days)


6. Deletion of Third-Party Data

If your data is stored with third-party services (e.g., hosting, email providers), we will:

  • Notify the third party

  • Initiate deletion on your behalf

  • Confirm once the process is completed


7. Policy Updates

PNK Cyber may update this Data Deletion Policy at any time.
Changes will be posted on this page with a new “Last Updated” date.


Contact Information

For any data-related queries or deletion requests, contact:

📧 support@pnkcyber.in
🌐 https://pnkcyber.in